A unit usually can be repaired, tested and prepared for shipment within max. 48 hours. When contacting SunChrom to describe the problem with your device, please keep ready its model/part no and serial no.

PHONE +49 6172 – 95 33 50
TELEFAX +49 6172 – 95 33 99
E-Mail sales@sunchrom.de
TELEFAX +49 6172 – 95 33 99
E-Mail sales@sunchrom.de
In case your equipment needs to be sent to the SunChrom service department for repair you may regard the following :

- Mandatory to enclose: Health and Safety declaration [74 KB]
- Pay attention to: Shipping instructions [69 KB]
- Shipping address:
SunChrom GmbH
Industriestr. 27
61381 Friedrichsdorf / Germany